RMA Form

Although we produce our products with a lot of care, it can happen that an error or a technical fault occurs. By using our RMA (Return Merchandise Authorization) form, This online form can be found here:

• Submit an RMA Form
  
  

Please complete the RMA describing the problem as detailed possible.

After filling in the form, your RMA request will create a ticket in our Service Portal. You will be notified by email with the details & shipping procedure. Please print that email out and send it together with your device.

The Shipping details are:
inepro ID. B.V

Inside Sales / RMA

Pondweg 7

2153PK Nieuw-Vennep

The Netherlands

Once you have sent the requested RMA Form & products, add track & trace details to the ticket in order to track it.